Reconciling the bank feed

Updated 2 October 2026·4 min read

Once a bank feed is running, transactions arrive on their own and Financial IQ looks for the invoice or bill each payment belongs to. The near-certain matches are applied for you. The rest wait in Match Review, so your job is the handful it is unsure about.

Nothing is posted on a guess

Where a match is unclear, it waits for you. Every match shows the reasons behind it, and a line it cannot place goes to an Uncategorised holding account that sits outside your profit and loss until you say what it is.

Choose how brave matching is

At the top of Match Review, the Matching setting has three positions: Cautious, Balanced and Bold. Every company starts on Cautious, which applies only the near-certain matches by itself. Switch on Review everything if you would like to approve every match yourself.

Working through the matches

1
Confirm a group at a time
Matches waiting for you are grouped by why they need a look, such as the fairly confident ones that only want a quick confirm. Each one lists its reasons. Check the group, then approve the lot with Approve all.
Match Review
Kingsway Media Ltd
INV-2041 · Amount matches exactly · Document number appears in the bank reference
£5,760.00
Hanover & Co
INV-2038 · Amount matches exactly
£1,150.00
2
Pick the right one when two could fit
Where two open invoices could both explain a payment, you are asked to choose. A payment that covers several invoices, or only part of one, asks you to confirm how it is split.
3
Undo anything it read wrongly
Any match can be reversed. On a payment you received, choose Unmatch from invoice and the invoice goes back to unpaid, ready to match again.

Finding a transaction

The Transactions list has tabs for All, Not yet categorised, Categorised, Not yet confirmed and Flagged. Lines in the Uncategorised holding account show under Not yet categorised until you give them a category.

Things that trip people up

One payout covering many invoices

Money from Stripe or a marketplace arrives as one lump covering many invoices, with the fees already taken out. It is split across the invoices it actually covers, so it is never treated as a single sale.

Paid before it was invoiced

If money lands before the invoice exists, raise the invoice and the payment will match to it. Nothing is lost by doing them in that order.

It matched the wrong thing

Unmatch it. Every match can be reversed, and reversing one is a normal part of the job.

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