Security

1. Security approach

Financial IQ applies layered security controls across infrastructure, application, and operational processes. Controls are reviewed continuously as products evolve.

2. Data protection controls

• Encryption in transit and at rest for sensitive data stores.
• Role-based access controls with least-privilege principles.
• Audit logging for critical account and data actions.
• Operational monitoring and alerting for unusual activity.

3. Open Banking data model

Where bank connections are used, Financial IQ relies on authorised Open Banking providers. Connections are read-only and bank authentication is handled by your bank. Financial IQ does not store your bank login credentials.

4. Product access status

FIQ Personal is publicly available with Free and Premium plans. FIQ Corporate is live in invite-only beta and early access is managed through a waitlist while capacity expands.

5. Incident response

Financial IQ maintains an incident response process for detection, triage, containment, remediation, and post-incident review. Where legally required, affected users and regulators are notified within statutory timelines.

6. Shared responsibility

Users remain responsible for account credential hygiene, device security, and reviewing account access. If you suspect unauthorised access, contact support immediately.

7. Contact

Security enquiries: security@financialiq.co.uk
Support: support@financialiq.co.uk