Help centreInvoicing

How to raise an invoice

Updated 2 October 2026·4 min read

In Financial IQ you draft an invoice, issue it, then send it. Keeping those three apart means nothing reaches a customer before you are ready for it to.

Saving never sends
Saving an invoice never emails anybody. Sending it to the customer is a separate step that you take yourself.

Before you start

You need the customer on your records first. If they are not there yet, you can add them from inside the invoice. A name and an email is enough to get going and you can fill in the rest later.

Raise the invoice

  1. 1
    Choose the customer and the dates

    Pick the customer, the Invoice Date and the Payment Terms (Days). The Due Date (Auto-calculated) field is worked out from those two, so it always matches your terms.

    Invoice Details
    Draft
    Customer
    Kingsway Media Ltd
    Invoice Date
    4 Sep 2026
    Payment Terms (Days)
    30
    Due Date (Auto-calculated)
    4 Oct 2026
  2. 2
    Add what you are charging for

    Each line takes a description, a quantity, a unit price and a VAT rate. If you bill the same thing regularly, save the line as a template and pick it off the list next time.

    Brand identity, phase two
    1 × £3,600.00 · VAT 20%
    £3,600.00
    Photography day rate
    2 × £600.00 · VAT 20%
    £1,200.00
    Subtotal£4,800.00
    VAT at 20%£960.00
    Total£5,760.00
  3. 3
    Issue it

    Choose Issue Invoice from the invoice's actions. Issuing gives the invoice its number and puts it into your books. Until then it is only a draft, so change it or delete it as much as you like.

  4. 4
    Send it to the customer

    Once it is issued, Send Email sends it to the customer and keeps a record of when it went and where to. Sending is its own step, so you can issue today and send on Monday if that suits you better. Or choose Download PDF and send it however you normally would.

What each status means

Draft
Only you can see it. No number, not in your books, and safe to change.
Issued
It has a number and it is in your books. From here it counts towards your VAT and your profit.
Sent
The customer has it. We keep a record of when it went and where to.
Paid
Matched against money that has actually landed, either from the bank feed or because you recorded it.

After you have sent it

Record payment
For anything the bank feed will not pick up by itself, like a cheque or a part payment.
Duplicate invoice
Copies the lines into a new draft. Handy when you are billing the same work again.
Void invoice
Cancels an issued invoice but keeps it, so there is no gap in your numbering.

Invoices that repeat

If you bill a retainer or a subscription, switch on Make this a recurring invoice before you issue it, then choose how often it repeats.

Make this a recurring invoice
Frequency
Monthly
Every
1
Start Date
1 Oct 2026
End Date (Optional)
No end date
Max Occurrences (Optional)
12

Fill in End Date (Optional) or Max Occurrences (Optional) if the arrangement has a natural end, or leave both empty to keep it going. Each one is raised and posted to your books on its date. It isn't emailed on its own, so send it to your customer from the invoice when it appears.

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