Help centreYour team

Adding someone to your team

Updated 2 October 2026·4 min read

You invite people by email from Settings › Users & access, and give each one an access level. The access level decides what they can see and do, and you can change it or take it away at any point.

Send the invitation

  1. 1
    Enter their email and pick an access level

    In the Invite a team member box, fill in their Email address, choose an Access level and press Send invite. Choose the smallest level that lets them do their job. It is easy to give somebody more later, and awkward to explain why they could see the payroll.

    Invite a team member
    Email address
    hannah@northgatedigital.co.uk
    Access level
    Approver only
  2. 2
    They accept and set up their own sign-in

    The invitation goes to that address and only that address, and it sits under Invitations not yet accepted until they take it up. They create their own sign-in, so nobody is ever sharing a login.

What each access level can do

Workspace owner
Everything in the company, including billing and company access. An owner cannot be removed from this screen.
Full access
All company finance features, settings and approvals, and inviting and managing users. Billing stays with the owner. Give it to somebody you would trust with the bank statements.
Approver only
The approval centre and nothing else: they approve or reject the requests sent to them. The right level for a director who signs things off and wants none of the rest.
View only
Can look at dashboards, records and reports, and can change none of them. They have no say over who has access.
Employee
Their own payslips and P60, and no company-wide finance data. For people on your payroll who do not keep the accounts.
Two-factor sign-in for owners, admins and accountants
A Workspace owner, anyone with Full access and your accountants have to turn on two-factor sign-in before they can open the company's financial data. Everyone needs it before the VAT and HMRC screens.
Access is enforced underneath the app
Access levels go deeper than hidden menus. The database itself refuses to return rows somebody's level does not cover, so a person cannot reach data by guessing a link.

Changing or removing access

To take somebody's access away, choose Remove access against their name and confirm it in the box headed Remove this person's access?. They can no longer open the company, and their access record and the audit history are kept, because an audit trail with people deleted out of it is no audit trail at all.

The same page lists your Team members, Invitations not yet accepted and Your accounting team, explains the Access levels, and keeps an Access log.

Team members
You
alex@northgatedigital.co.uk
Workspace owner
Hannah Byrne
hannah@northgatedigital.co.uk
Approver only
Sam Okafor
sam@northgatedigital.co.uk
View only
Did this answer your question?
Still stuck?
Tell us what you were trying to do and where it went wrong. A person reads these and replies.
Message us